Logistics And Reverse Logistics

Logistics & Reverse Logistics Services

Logistics & Reverse Logistics services are the backbones of the E-commerce and retail industries. To help brands in meeting consumer demands, every business should consider investing in logistics services.

Logistics is a broad term that encompasses the entirety of a company's supply chain. Regardless of whether your company has its fleet, or if you outsource your transportation and warehousing to third parties, logistics refers to everything that goes into getting your product from your manufacturer to the end consumer. But what do you do once all those products have been sold? Reverse logistics covers how you dispose of old inventory and keep track of new inventory as it enters the supply chain.

What is Logistics?

Logistics is the management of moving people and goods from one place to another. It involves network optimization, transport coordination, regulatory compliance, and supply chain visibility.

Logistics involves network planning, material handling, packaging, labeling, storage, and transportation. In business, logistics is viewed as a subset of operations management. Nowadays with an increase in global competition and complexity logistics has become a critical function in an organization.

Logistics Services

Our logistics services are built on a foundation of technology, information sharing, and strategic insight. Our experts at the logistics practice help clients manage their transportation costs, improve customer service and enhance supply chain relationships.

What is Reverse Logistics?  

Reverse logistics is a term used to describe a business process that returns a defective product or an item that is no longer needed, to its source. Companies might utilize reverse logistics for several reasons, including complying with regulatory requirements, reducing costs, and increasing customer satisfaction.

Reverse logistics is a process that returns goods into the supply chain after the product has been sold. It involves tracking the products throughout their lifetime and ensuring they can be refurbished, reused, or recycled when they have reached their end-of-life stage.

Reverse Logistics Services

Reverse logistics services are a waste management solution that benefits companies in many ways. One of the most noticeable benefits is the reduction in landfill waste. Considering just how many e-commerce businesses ship goods back and forth to customers, this could greatly impact the environment for the better.

Reverse Logistics helps companies maintain good customer relationships by providing services that ensure goods are received in satisfactory condition.

Types of Logistics

There are three types of Logistics services:

  • Inbound Logistics
  • Outbound Logistics
  • Reverse Logistics

Inbound Logistics:

Inbound logistics procedures might also include dealing with suppliers, pricing, inventories, and transportation to ensure that the right additives or subassemblies arrive on time at your manufacturing site. Inbound logistics is typically more difficult than outgoing logistics because a large number of components are arriving to create a single final product.

Outbound Logistics

Outbound logistics refers to the practice of delivering the right goods to the right client at the right time for a low price. Outbound logistics prioritizes customer satisfaction, which is why many businesses, particularly e-commerce businesses, compete for last-mile or same-day delivery to their customers. Companies communicate their price offer to customers and back it up with their outbound logistical competence.

Reverse Logistics

Reverse logistics is the process of returning goods from the end-user to the source for a better price or proper disposal. The cost is recovered from products recovered from customers through rework, refurbishment, reuse, scrap recycling, or government incentives for recyclable goods.


We have our own In-House Logistics Service Provider known as “Ethics Express” which handles all the logistics needs of the supply chain. Our prime concern is to provide the right item at the right place in the right quantity and right condition to the right consumer.

Reverse Logistics

Reverse Logistics have a significant impact on users' experience which can impact the brand value. To be competent in the market, one has to focus on return management as it is significant as quick and on-time delivery of goods. Ensuring that a customer has access to a convenient return policy, which can increase the level of customer retention.

At Ethics, we have a well-organized reverse logistics which has the following benefits:

  • Conducting the whole process of implementing, controlling, and planning with a cost-effective flow of returned goods.
  • Proper management of goods traveling from end-user to seller/manufacturer helps in reducing losses and generating additional revenue.
  • Results in waste reduction and environmentally sustainable practices.

Backed by a robust IT infrastructure and managed by pool of highly experienced professionals, we have built a nation-wide network of vehicle fleets, warehouses, cross docking facilities, sorting centers, delivery hubs to cover 19,000 pin codes  You can rest assured about your delivery commitment and safety of the goods once you hand over the consignment to us.